Forgot to Add Your Number? Let's See How Long You Have.
Every program keeps its own clock on missing miles and points. Here they all are, side by side.
Last checked: October 15, 2026
All toolsThe flight happened. The hotel stay happened. Your number somehow stayed home. You may still be able to ask for the miles or points, but every program keeps its own clock, from about 6 months to a year, and some only help people who were already members when they traveled.
- The window is how long you have to ask. Programs count from different dates (the flight, the stay, checkout), so read the "counts from" column too.
- Trips from before you joined. Some programs only credit people who were already members, and some look back a little. We say which.
- "Not published" means the program doesn't say, and we're not going to guess on its behalf. Check its official page.
Programs change their rules from time to time, usually without a heads up, so we recheck every row every three months and show the date we last looked.
Rules are set by each program and can change without notice. This page is general information as of the date shown on each row. It is not a promise of credit, and we are not affiliated with these programs. Confirm on the program's official page before you rely on anything here.
Showing 15 of 15 programs
| Program | Window to ask for credit | Counts from | Trips from before you joined | How to ask | Official page | Last checked |
|---|---|---|---|---|---|---|
| Delta SkyMilesAirlineDelta lists 9 months from the flight to ask for missing miles. | Window to ask for credit9 months | Counts fromFlight date | Trips from before you joinedNot published | How to askSign in to request. Use the Delta Flights form and your ticket number. (opens in a new tab) | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| United MileagePlusAirlineUnited lists 12 months from the flight to ask for missing miles, and United flights from up to 6 months before you joined can also be credited. | Window to ask for credit12 months | Counts fromFlight date | Trips from before you joinedLimitedUnited and United Express flights from up to 6 months before you joined. Partner airline flights only if flown after you joined. | How to askSign in to MileagePlus and enter your ticket number. (opens in a new tab) | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Two clocks here: you have 12 months after a flight to ask, and separately United lists United and United Express flights from up to 6 months before you joined. | ||||||
| American AAdvantageAirlineAmerican lists 12 months from the flight to ask for missing miles. | Window to ask for credit12 months | Counts fromFlight date | Trips from before you joinedLimitedLimited. American's terms set short limits on flights from before you enrolled, so read the terms before you count on it. | How to askPublic form. Enter your AAdvantage number and ticket number. (opens in a new tab)The request form opens 3 days after you travel. | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Two clocks here: American lists 12 months after a flight to ask, and separately its terms put short limits on flights from before you enrolled. | ||||||
| Southwest Rapid RewardsAirlineSouthwest lists 12 months from the flight to ask for missing points. | Window to ask for credit12 months | Counts fromFlight date | Trips from before you joinedNot published | How to askSign in to request. The help article links to Request past flight points; you need your confirmation number. (opens in a new tab)Southwest's help center announces a new Rapid Rewards program starting January 1, 2027. We will recheck this row in early January. | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 5, 2027 |
| JetBlue TrueBlueAirlineJetBlue lists 12 months from the flight to ask for missing points on JetBlue flights. | Window to ask for credit12 months, JetBlue flights | Counts fromFlight date | Trips from before you joinedNot published | How to askSign in to TrueBlue, then select Request missing points. (opens in a new tab)This is for JetBlue operated flights. Partner airlines can have different deadlines. | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Alaska Atmos Rewards (includes Hawaiian)AirlineAtmos Rewards lists 12 months from the flight to ask for missing points on Alaska and Hawaiian flights. | Window to ask for credit12 months, Alaska and Hawaiian flights | Counts fromDate of travel | Trips from before you joinedNot publishedPartner airline flights: no, you must have been a member at the time of travel. Alaska and Hawaiian flights: not published on the current page. | How to askUse the Request Atmos Rewards credit button on this page. (opens in a new tab)Hawaiian Airlines flights flown before April 22, 2026 go through the partner airline section of Alaska's request page. Partner airlines have their own deadlines. | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Frontier MilesAirlineFrontier lists 180 days from the flight, and flights from before you joined count if they were within those 180 days. | Window to ask for credit180 days | Counts fromFlight date | Trips from before you joinedYesYes, if the flight was within those 180 days. Join first, then add the flight. | How to askLog in, then enter your flight confirmation code in the Add Trips box. (opens in a new tab) | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Air Canada AeroplanAirlineAeroplan lists 11 months from the flight to ask for missing points. | Window to ask for credit11 months | Counts fromFlight departure date | Trips from before you joinedNot published | How to askSign in, then use the request the missing points link on this page. Wait at least 14 days after your trip ends. (opens in a new tab)Hotel and car rental credit has a shorter window of 6 months. | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| The British Airways Club (Avios)AirlineThe British Airways Club lists 6 months from the flight to ask for missing Avios, and British Airways flights from up to 3 months before you joined can be credited. | Window to ask for credit6 months | Counts fromFlight date | Trips from before you joinedLimitedBritish Airways flights from up to 3 months before you joined. Not partner airline flights. | How to askChoose Make a claim on this page. Have your boarding passes and tickets ready. (opens in a new tab) | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Two clocks here: you have 6 months after a flight to ask, and separately British Airways lists its own flights from up to 3 months before you joined. | ||||||
| Spirit Free Spirit (airline stopped flying)Airline | Airline stopped flyingSpirit Airlines stopped flying on May 2, 2026, so there is no deadline to list (as of October 15, 2026). | SEC filing (opens in a new tab) | Last checked: October 15, 2026Recheck on: December 15, 2026 | |||
| Marriott BonvoyHotelMarriott lists 1 year from the stay to ask for missing points, and stays from up to 30 days before you joined can be credited with your receipt. | Window to ask for credit1 year | Counts fromStay date | Trips from before you joinedLimitedStays from up to 30 days before you joined, with your hotel bill. | How to askSign in and submit a Missing Stay Request. A copy of your hotel bill is required. (opens in a new tab) | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Two clocks here: Marriott lists 1 year after a stay to ask, and separately stays from up to 30 days before you joined, with your hotel bill. | ||||||
| Hilton HonorsHotelHilton lists 6 months from the stay to ask for missing points. | Window to ask for credit6 months | Counts fromStay date | Trips from before you joinedLimitedLimited. Hilton's terms set a short limit on stays from before you joined, so read the terms before you count on it. | How to askSign in and submit a Missing Stay Request. The help article links to it. (opens in a new tab) | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Two clocks here: Hilton lists 6 months after a stay to ask, and separately its terms put a short limit on stays from before you joined. | ||||||
| World of HyattHotelHyatt lists 1 year from checkout to ask for missing credit, if you were a member when you stayed. | Window to ask for credit1 year | Counts fromCheckout date | Trips from before you joinedNoNo. Hyatt requires you to be a member when you stayed. | How to askSign in and submit a past stay credit request, or contact Hyatt customer service. (opens in a new tab) | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| IHG One RewardsHotel | Window to ask for creditVaries | Counts fromVaries | Trips from before you joinedNoNo. IHG says stays from before you enrolled are not eligible for points. | How to askFill out the Missing Points form linked in IHG's FAQ once it has been more than five business days after checkout. (opens in a new tab)IHG's own pages give different deadlines, so we do not list one. File as soon as points are missing, about 5 business days after checkout. | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Wyndham RewardsHotelWyndham lists 12 months from the stay to ask for missing points. | Window to ask for credit12 months | Counts fromThe stay (the earning activity) | Trips from before you joinedLimitedLimited. Wyndham's terms set a short limit on stays from before you enrolled, so read the terms before you count on it. | How to askUse the missing stay form linked from this help article. At Hotels by Wyndham, wait until more than five days after checkout. (opens in a new tab) | Official page (opens in a new tab) | Last checked: October 15, 2026Recheck on: January 15, 2027 |
| Two clocks here: Wyndham lists 12 months after a stay to ask, and separately its terms put a short limit on stays from before you enrolled. | ||||||
Not published: The program does not say. Check its official page.
Not on the list? Your program probably has a missing miles or missing points form on its official page. Tell us which one to add next.
What if I wasn't a member when I flew or stayed?
It depends on the program. United and Frontier look back for flights, British Airways for its own flights, and Marriott for stays with your hotel bill. American, Hilton and Wyndham set short limits in their terms, Hyatt and IHG say no, and several programs on this list don't publish a rule at all. The simple fix is to join first and put your number on the booking. It takes about a minute and saves you this entire page.
What will I need to ask for credit?
Usually a ticket number or confirmation code, and sometimes a boarding pass or a receipt. Marriott asks for a copy of your hotel bill. Keep everything until the credit shows up, and check each program's request page for its exact list.
Why is a program marked "Not published"?
Because the program's own pages don't give that rule, and we only list what a program itself publishes. Follow the official page link in the row, and hang on to your receipt in case it asks.