Every program keeps its own clock on missing miles and points. Here they all are, side by side.
Last checked: October 15, 2026
All toolsThe flight happened. The hotel stay happened. Your number somehow stayed home. You may still be able to ask for the miles or points, but every program keeps its own clock, from about 6 months to a year, and some only help people who were already members when they traveled.
Programs change their rules from time to time, usually without a heads up, so we recheck every row every three months and show the date we last looked.
Rules are set by each program and can change without notice. This page is general information as of the date shown on each row. It is not a promise of credit, and we are not affiliated with these programs. Confirm on the program's official page before you rely on anything here.
Showing 14 of 14 programs
You have 9 months
Counts from: Flight date
If you weren't a member yet
Sign in to your SkyMiles account to reach Request Mileage Credit, then use the Delta Flights form with your ticket number.
You have 12 months
Counts from: Flight date
Two clocks here: you have 12 months after a flight to ask, and separately United lists United and United Express flights from up to 6 months before you joined.
If you weren't a member yet
United and United Express flights from up to 6 months before you joined. Partner airline flights only if flown after you joined.
Sign in to MileagePlus and enter your ticket number.
You have 12 months
Counts from: Flight date
Two clocks here: American lists 12 months after a flight to ask, and separately its terms put short limits on flights from before you enrolled.
If you weren't a member yet
Limited. American's terms set short limits on flights from before you enrolled, so read the terms before you count on it.
The request form opens 3 days after you travel.
Public form. Enter your AAdvantage number and ticket number.
You have 12 months
Counts from: Flight date
If you weren't a member yet
Southwest's help center announces a new Rapid Rewards program starting January 1, 2027. We will recheck this row in early January.
Sign in to request. The help article links to Request past flight points; you need your confirmation number.
You have 12 months
Counts from: Flight date. JetBlue flights
If you weren't a member yet
This is for JetBlue operated flights. Partner airlines can have different deadlines.
Opens JetBlue's earning help page. Look for the missing points answer; sign in to your TrueBlue account.
You have 12 months
Counts from: Date of travel. Alaska and Hawaiian flights
If you weren't a member yet
Partner airline flights: no, you must have been a member at the time of travel. Alaska and Hawaiian flights: not published on the current page.
Hawaiian Airlines flights flown before April 22, 2026 go through the partner airline section of Alaska's request page. Partner airlines have their own deadlines.
Use the Request Atmos Rewards credit button on this page.
You have 180 days
Counts from: Flight date
If you weren't a member yet
Yes, if the flight was within those 180 days. Join first, then add the flight.
Log in, then enter your flight confirmation code in the Add Trips box.
You have 11 months
Counts from: Flight departure date
If you weren't a member yet
Hotel and car rental credit has a shorter window of 6 months.
Sign in, then submit a missing points request on this page. Wait at least 14 days after your trip ends.
You have 6 months
Counts from: Flight date
Two clocks here: you have 6 months after a flight to ask, and separately British Airways lists its own flights from up to 3 months before you joined.
If you weren't a member yet
British Airways flights from up to 3 months before you joined. Not partner airline flights.
Choose Make a claim on this page. Have your boarding passes and tickets ready.
You have 1 year
Counts from: Stay date
Two clocks here: Marriott lists 1 year after a stay to ask, and separately stays from up to 30 days before you joined, with your hotel bill.
If you weren't a member yet
Stays from up to 30 days before you joined, with your hotel bill.
Sign in and submit a Missing Stay Request. A copy of your hotel bill is required.
You have 6 months
Counts from: Stay date
Two clocks here: Hilton lists 6 months after a stay to ask, and separately its terms put a short limit on stays from before you joined.
If you weren't a member yet
Limited. Hilton's terms set a short limit on stays from before you joined, so read the terms before you count on it.
Sign in to your Hilton Honors account to reach the Missing Stay Request form.
You have 1 year
Counts from: Checkout date
If you weren't a member yet
No. Hyatt requires you to be a member when you stayed.
Sign in and submit a past stay credit request, or contact Hyatt customer service.
The deadline varies
If you weren't a member yet
No. IHG says stays from before you enrolled are not eligible for points.
IHG's own pages give different deadlines, so we do not list one. File as soon as points are missing, about 5 business days after checkout.
Opens IHG's help FAQ. Look under IHG One Rewards Points for missing points, then use the form it links.
You have 12 months
Counts from: The stay (the earning activity)
Two clocks here: Wyndham lists 12 months after a stay to ask, and separately its terms put a short limit on stays from before you enrolled.
If you weren't a member yet
Limited. Wyndham's terms set a short limit on stays from before you enrolled, so read the terms before you count on it.
Use the missing stay form linked from this help article. At Hotels by Wyndham, wait until more than five days after checkout.
Not published: The program does not say. Check its official page.
Not on the list? Your program probably has a missing miles or missing points form on its official page. Tell us which one to add next.
It depends on the program. United and Frontier look back for flights, British Airways for its own flights, and Marriott for stays with your hotel bill. American, Hilton and Wyndham set short limits in their terms, Hyatt and IHG say no, and several programs on this list don't publish a rule at all. The simple fix is to join first and put your number on the booking. It takes about a minute and saves you this entire page.
Usually a ticket number or confirmation code, and sometimes a boarding pass or a receipt. Marriott asks for a copy of your hotel bill. Keep everything until the credit shows up, and check each program's request page for its exact list.
Because the program's own pages don't give that rule, and we only list what a program itself publishes. Follow the official page link in the row, and hang on to your receipt in case it asks.
