Verde
Everyone starts here when they join.
- Earn 1 Doter per MXN 2 of base fare on Viva flights
Airline
Viva Doters
IndependentHUBSMTY · MEX · AIFA · CUN · GDLLast reviewed May 2026
Redeems on:Viva Doters
Doters is the loyalty program of Viva, the Mexican low cost airline. It is free to join (you must be 18 or older), and it is a real points program: you earn Doters when you fly Viva and spend them on Viva flights and extras.
The catch for US readers is that Doters is a Viva-only world. There are no airline or hotel transfer partners, and the one credit card that earns Doters is issued by HSBC Mexico and runs on peso spending. So for most readers Doters is a way to get a little back from flights you were already taking on Viva, not a program to build a points strategy around.
Award chart
The actual numbers. Get your nerd on, memorize the cheap ones.
The cheat sheet.
See the rates →
Award chart
The actual numbers. Get your nerd on, memorize the cheap ones.
The cheat sheet.
Doters has no fixed award chart. Boleto Doters prices are set by Viva per route and seat availability, shown as a points price plus the TUA airport fee, and they can change at any time. Check the live price on the Viva website or app. Domestic one way fares start from about 5,400 to 6,000 Doters.
Other ways to earn
Shopping, hotels, car rental and more — earning without a transfer.
4 partners that pay in points.
See the partners →
Other ways to earn
Shopping, hotels, car rental and more — earning without a transfer.
4 partners that pay in points.
Ways to earn Viva Doters points without transferring bank points. Rates are as the program states them and can change without notice — check the partner before you book.
Other
| Partner | Earn rate | Good to know |
|---|---|---|
| Autovias | 1 Doter per MXN 1 at Verde | Ground partner |
| Costa Line | 1 Doter per MXN 1 at Verde | Ground partner |
| ETN Turistar | 1 Doter per MXN 1 at Verde | Ground partner |
| Primera Plus | 1 Doter per MXN 1 at Verde | Ground partner |
Tier benefits
The status ladder. 3 rungs, each unlocking better lounges, bags, and bragging rights.
3 status levels.
Climb the ladder →
Tier benefits
The status ladder. 3 rungs, each unlocking better lounges, bags, and bragging rights.
3 status levels.
Plata
12,500 qualifying points in a calendar year (January 1 to December 31, Mexico City time).
- Earn 1.5 Doters per MXN 2 of base fare
- Free regular seat on Light and Smart fares
- Free Express check-in and priority boarding on any fare
Oro
25,000 qualifying points in a calendar year (January 1 to December 31, Mexico City time).
- Earn 2 Doters per MXN 2 of base fare
- Free regular seat on any fare
- Free Express check-in and priority boarding on any fare
- One extra 15 kg checked bag per reservation on Smart fares
Lounge access
Where to vanish before takeoff. Your status (or ticket) opens which doors.
Who gets in, who doesn't, and the carve-outs.
See the rules →
Lounge access
Where to vanish before takeoff. Your status (or ticket) opens which doors.
Who gets in, who doesn't, and the carve-outs.
VivaAerobus does not operate a lounge program - ULCC.
How to spend
The high-leverage moves. Read this before you transfer a single mile.
The smart-money plays.
Get the playbook →
How to spend
The high-leverage moves. Read this before you transfer a single mile.
The smart-money plays.
- Boleto Doters (flights on Viva): a fixed points price plus the TUA airport fee. The price depends on the route and seat availability, and it can change at any time. Domestic one way fares start from about 5,400 to 6,000 Doters, so check the live price. You can book only on the Viva website or app.
- Extras: Doters can also pay for ancillaries like bags and seats.
- Refunds: if you cancel or Viva disrupts the flight, your points come back within 45 days under the program terms.
Changes, Cancellations & Delays
What to do when plans move: how to change or cancel an award, the fees, and your rights when a flight is delayed.
When plans change.
Know before you call →
Changes, Cancellations & Delays
What to do when plans move: how to change or cancel an award, the fees, and your rights when a flight is delayed.
When plans change.
Points used for a Boleto Doters are refunded within 45 days if the flight is cancelled or disrupted, under the program terms. Boleto prices can change at any time.
Tips & quirks
Stopover rules, surcharges, the stuff nobody tells you until you've been burned once.
The fine print, decoded.
Spill the gotchas →
Tips & quirks
Stopover rules, surcharges, the stuff nobody tells you until you've been burned once.
The fine print, decoded.
- Viva only. There are no airline or hotel transfer partners, and Doters cannot be sold, shared or moved to another account. The account is personal and non transferable.
- Taxes and TUA do not earn. Doters are based on the base fare only.
- Perks need a login. Tier perks apply only when you book on the Viva website or app while logged into your Doters account.
- Only your own tickets count toward your tier.
- Tiers reset every January. Qualifying points start again at zero each calendar year. You keep your tier for the rest of that year plus the whole next calendar year.
- Bought, bonus and transferred points do not count toward tiers.
- Buying points: for your own account only, 3,000 points for MXN 900 up to 20,000 for MXN 6,000 (MXN 300 per 1,000). The cap is 20,000 a day and 100,000 per 30 days, and purchases are final with no refunds.
- Flight count bonus: each calendar year, 4 one way flights earn 2,000 Doters, 8 flights earn 3,000, and 16 flights earn 8,000.
- Cards: the only card is the HSBC Viva or HSBC Viva Plus from HSBC Mexico, on peso spending. No US issued card earns Doters. Doters also takes conversions from some Mexican bank programs (a Mexican Amex Membership Rewards gift card swap, BBVA, Hey Banco). US cards are not eligible.
Frequently asked questions
- Is Doters free to join? Yes. Doters is Viva's loyalty program, it is free, and members must be 18 or older.
- Can I transfer Chase, Amex or Capital One points to Doters? No. Doters has no airline or hotel transfer partners, and US cards are not eligible for the Mexican bank conversions it accepts.
- Is there a US credit card that earns Doters? No. The only cards are the HSBC Viva and HSBC Viva Plus from HSBC Mexico, which run on peso spending.
- Do Doters expire? Yes. They expire 24 months after your last earn or redeem. Any activity resets the clock.
- Do taxes and airport fees earn Doters? No. Only the base fare earns, so taxes and TUA do not.
- Can I buy Doters? Yes, for your own account only. It costs MXN 300 per 1,000, up to 20,000 a day and 100,000 per 30 days. Purchases are final, and bought points do not count toward tiers.
- Do Plata and Oro status reset every year? Yes. Qualifying points reset to zero each January 1. You keep your tier for the rest of the year plus the next calendar year.
- Can I give or sell my Doters to someone else? No. The account is personal and non transferable, and points cannot be sold or shared.
- Do tier perks apply on any booking? No. Tier perks apply when you are logged into Doters when the account holder travels, and some, like extra bags and priority boarding, apply only when added on the Viva website or app.
Alerts
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Last reviewed: May 2026
Loyalty programs change rules, fees, transfer ratios, and award pricing all the time — sometimes without warning. We do our best to keep these pages current, but the program's own site is always the final word. Always confirm specifics directly with Viva Doters before transferring miles or booking an award. Treat anything on this page as a starting point, not a guarantee. Crazy4Points is not responsible for actions taken based on information here — see our Terms of Service for full details.