Chase Experiences

Cardholder access & presalesPoints or cashUS

Chase Experiences is Chase's events platform that turns your card (and your Ultimate Rewards points) into a backstage pass - presale tickets, premium seats, VIP hospitality, and curated trips you can't just buy off Ticketmaster. The headline acts are concerts, sports, and festivals open to most Chase cardholders, with a whole upper tier of money-can't-buy stuff reserved for Sapphire cardholders. Think of it as the perks layer that sits next to Chase Travel, not a separate currency.

Visit Chase Experiences

What access you get

Categories that actually show up:

  • Concerts and music festivals - presale access, cardholder-only seating, and discounts at venues and events like Lollapalooza.
  • Sports - early ticket offers, preferred seating, and upgrades at sponsored venues like Madison Square Garden, the Chase Center, and the US Open.
  • Chase Lounges - elevated food-and-beverage lounges at partner venues (e.g. Madison Square Garden, the Chicago Theatre) for eligible cardholders.
  • Dining (Sapphire) - ticketed dinners and immersive pop-ups via the Sapphire Reserve Exclusive Tables collection on OpenTable.
  • Curated travel (Sapphire Reserve) - once-in-a-lifetime Sapphire Reserve Trips designed by Chase Travel around cultural moments and marquee destinations.
  • Entertainment tie-ins (Sapphire Reserve) - exclusive first-look content and pop-ups tied to Apple TV and Apple Music.

How it works

Mostly access plus points-or-cash, not an auction:

  • You browse what's live, then pay with your eligible Chase card or redeem Ultimate Rewards points to book. Points redeem at a flat 1 cent per point against the ticket cost - no bidding, no derived gymnastics.
  • A lot of the value is access itself: presale windows, cardholder seating blocks, lounge entry, and upgrades you unlock by paying with the card - no points required.
  • For ticketed concerts and sports, you often go through partners like Ticketmaster and filter for the Chase presale, then check out with your Chase card.

Who's eligible & how to access

Generally open to all Chase credit cardholders - sign in through the Chase Experiences portal (chase.com/personal/events/experiences) to see what's live in your area, then pay with an eligible Chase card or Ultimate Rewards points. The premium tier is card-gated: Chase Sapphire Preferred and Sapphire Reserve cardholders unlock private dinners and VIP concert/sports access, and the richest stuff - Exclusive Tables, Sapphire Reserve Trips, and the Apple content experiences - is reserved for Sapphire Reserve and Sapphire Reserve for Business cardmembers.

Standout examples

Inventory rotates, but recent and confirmed-for-2026 examples give the flavor: premium-access concerts at Madison Square Garden, US Open and Lollapalooza activations, and the 2026 Sapphire Reserve Trips lineup - skiing and snowboarding in St. Moritz (February), Holi the Festival of Colors in Jaipur (March), an oceanfront wellness retreat in Turks and Caicos (May), Formula E with Jaguar TCS Racing in London (August), and Surf Ranch with the World Surf League in Lemoore, California (October). On the dining side, Sapphire Reserve Exclusive Tables surfaces primetime reservations at award-winning restaurants across cities like NYC, Chicago, LA, and San Francisco.

Good to know

Find inventory by signing into the Chase Experiences portal or filtering for the Chase presale on partners like Ticketmaster. Availability is heavily regional and event-driven - what's live depends on your market and the calendar, and Sapphire Reserve Trips have limited spots that sell out. Points always redeem at 1 cent each here, so this is a cost-offset, not a transfer-to-airline play. Refundability follows each event's and the venue's own ticket policy - assume live-event tickets are non-refundable unless stated otherwise. Sapphire dining perks pair with the Sapphire Reserve OpenTable credit (up to $300/year at participating Exclusive Tables restaurants).

Our take

Worth knowing because the real currency here is access - presale windows, cardholder seating, lounges, and Sapphire-only trips you genuinely can't buy elsewhere - with the bonus that you can pay in points or cash, whichever you'd rather spend.